Terms & Conditions

1. Change in the number of travelers, may lead to an increase or decrease of pricing, all subject to change & availability of resources.
2. Safari once booked cannot be cancelled, changed, or transferred to any other participants.
3. Payment does not automatically ensure entry to the event / tour. Before transferring the amount, kindly confirm with our team for the availability of seats
4. If the amount is transferred without consulting and the tour is full, the registration may not be considered. The amount will be refunded by NEFT/cheque at the office after 10 days from the date of event / tour
5. In case of any injury, sickness, accident, death or any other casualty or loss or damage of valuables or luggage or any equipment; Nature Explorers, it’s instructors, organizers, volunteers or any other person involved wholly or partially, either individually or jointly, shall not be responsible in any manner for the same and no claims of the participants, parents, guardians, relatives or friends of participants will be entertained.
6. Nature Explorers India reserves the right, at its sole discretion, to modify the Services at any time and without prior notice.

Damage & Loss

  • Participants are aware that there may be a risk involved of Physical / Personal / Life loss on Tour/Event/Activity.
  • In the Tour/Event/Activity of any Mishap / Eventuality / Natural calamity and any kind of monitory / physical / life loss of participant happens, then in any such circumstances Nature Explorers India & it’s Employees, Associates, Directors & Leaders/Experts will not be held responsible.
  • Participating members will be responsible for any kind of expenses related to Accident / Mishap / Eventuality / Physical / Life / Medical Treatment. Nature Explorers will not be held responsible for any expenses related to mentioned expenses. Each participant will be responsible for his/her own safety and belongings.

Circumstances Beyond Our Control

We cannot pay any compensation, reimburse expenses, or cover losses for any amount or otherwise accept responsibility, if as a result of circumstances beyond our control, we have to change your tour after booking, or we, cannot supply your tour, as we had agreed, or you suffer any loss or damage of any description. When we refer to circumstances beyond our control, we mean any event that we could not foresee or avoid, even after taking all reasonable care. Such circumstances will usually include, but are not limited to, war, threat of war, airport closures, epidemic, natural or nuclear disaster, terrorist activity, civil unrest, industrial dispute, bad weather.

Your Responsibility

We want all our customers to have an enjoyable, carefree holiday. But you must remember that you are responsible for your actions and the effect they may have on others. If we, or another person in authority, believe your actions could upset, annoy or disturb other customers or our own staff, or put them in any risk or danger, or damage property or you are unfit to travel, we may end your tour and terminate your contract. You and your travelling party will be prevented from using your booked accommodation, transport, and any other Travel Arrangements forming part of your booking and we will not be liable for any refund, compensation or any other costs you have to pay. Alternatively at our discretion, you may be permitted to continue with your tour but may have additional terms of carriage imposed upon you.

 

In addition to the above and the effect your actions may have on others, you must particularly also bear in mind that you are responsible for your safety, and that you are responsible for the condition of the property you occupy. We are not responsible for any accidents which occur in or around irresponsible behavior  or for any accidents which occur anywhere on properties because of glass, china or the like which you have broken and/or have left in a way in which injury can result.

We expect that you will enjoy your holiday with us. We appreciate that you may well drink alcohol as part of your enjoyment. You must, however, do so responsibly and we will have no liability to you for any injury, loss or damage you suffer as a result of your judgment being impaired wholly or partly by alcohol.

We will hold you and the members of your travelling party jointly and individually liable for any damage to the accommodation, furniture, apparatus or other materials located within the accommodation, together with any legal costs we incur in pursuing a claim. It is your duty to report any breakages, defects or damage to an appropriate person immediately.

If your behavior or the behavior of any members of your travelling party causes any diverted we and/or the carrier will hold you and those members jointly and individually liable for all costs incurred as a result of that diversion. We cannot accept liability for the behavior of others in your accommodation, or for any facilities/services withdrawn as a result of their action.

 It is most essential to be fit and fine before heading for an event. While planning your trip, it is preferable to have a medical fitness check up done. If suffering from any kind of allergy or ailment, do carry proper prescribed medicines to prevent serious health problems including heatstroke, severe headache, cough, dehydration and hypothermia. Participants suffering from chronic conditions like asthma, bronchitis, blood pressure, migraine, diabetes etc should seek their physician’s advice before coming.  

If you have a Complaint

We aim to provide the best tour possible. However, if you are not satisfied please complain as soon as possible to the relevant person (for example, the accommodation management or transport supplier). If they cannot help, you must tell your tour Representative and we will do everything reasonably possible to sort the problem out. If you are still not satisfied, If you do not have the services of a Representative, you must contact us at the given Email ID or Phone Number. No complaints or refund requests for the same be entertained after the tour ends.